Privacy Policy

This Privacy Policy is issued by LETSFIXHOME, the legal entity responsible for all services and operations described herein.

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Effective Date: January 1, 2025
Legal Entity: LETSFIXHOME

1. Information Collected by LETSFIXHOME

1.1 Personal Information

LETSFIXHOME collects personal information to provide high-quality services and ensure compliance with legal obligations. This may include:

  • Full name and contact details (phone, email, address)
  • Property information and specific service requirements
  • Communication preferences and records
  • Payment and billing information, when applicable

1.2 Automatically Collected Data

When you interact with LETSFIXHOME’s website or digital platforms, we may automatically collect:

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website or source

2. Use of Information by LETSFIXHOME

LETSFIXHOME utilizes collected information for the following professional purposes:

  • Preparing accurate quotes and delivering requested services
  • Maintaining effective communication regarding your projects
  • Enhancing our website, services, and customer experience
  • Sending relevant marketing communications, subject to your consent
  • Fulfilling legal, regulatory, and contractual obligations

3. Professional Information Sharing

3.1 Service Partners

LETSFIXHOME may share your information with trusted partners, including:

  • Authorized Contractors and Service Providers: For fulfilling service requests and project delivery
  • Marketing Partners: With your explicit consent, for relevant offers and promotions
  • Technology Partners: To support website functionality, analytics, and security

3.2 Legal and Regulatory Requirements

Information may be disclosed when required by law, regulation, or to protect the rights, property, or safety of LETSFIXHOME, its clients, or the public.

4. Marketing Communications

By providing your contact information to LETSFIXHOME, you consent to receive professional marketing communications through:

  • Telephone calls (including automated or pre-recorded messages)
  • Text messages
  • Email correspondence
  • Direct mail

You may opt out of marketing communications at any time by using the provided unsubscribe options or by contacting LETSFIXHOME directly.

5. Data Security

LETSFIXHOME employs industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of internet transmission or electronic storage is completely secure.

6. Cookies and Tracking Technologies

LETSFIXHOME’s website utilizes cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic and usage patterns
  • Deliver personalized content and recommendations
  • Enhance overall user experience

You may manage cookie settings through your browser preferences at any time.

7. Third-Party Links

LETSFIXHOME’s website may contain links to external third-party sites. LETSFIXHOME is not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children's Privacy

LETSFIXHOME’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

9. Your Rights

As a client of LETSFIXHOME, you have the right to:

  • Access your personal information held by LETSFIXHOME
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal data, subject to legal requirements
  • Opt out of marketing communications
  • Withdraw consent for data processing, where applicable

10. California Residents

California residents served by LETSFIXHOME have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, how it is used, and the right to request deletion of personal information.

11. Changes to This Policy

LETSFIXHOME may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated by posting the revised policy on our website with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact LETSFIXHOME:

Email: privacy@letsfixhome.com
Phone: +1 717 494 4192
Mail: LETSFIXHOME Privacy Office
123 Service Street
Harrisburg, PA 17101