Privacy Policy
1. Information We Collect
1.1 Personal Information
When you request a quote or use our services, we may collect:
- Name and contact information (phone, email, address)
- Property details and service requirements
- Communication preferences
- Payment information (when applicable)
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on site
- Referring website information
- Device and operating system information
2. How We Use Your Information
We use your information to:
- Provide quotes and deliver our services
- Communicate with you about your projects
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
3.1 Service Partners
We may share your information with:
- Contractors and Service Providers: To fulfill service requests
- Marketing Partners: With your consent, for relevant offers
- Technology Partners: For website functionality and analytics
3.2 Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
4. Marketing Communications
By providing your contact information, you consent to receive marketing communications via:
- Phone calls (including automated/pre-recorded calls)
- Text messages
- Email communications
- Direct mail
You may opt out at any time using the unsubscribe options provided or by contacting us directly.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
6. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
- Improve user experience
You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18 years of age.
9. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
10. California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used, and the right to delete personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@letsfixhome.com
Phone: +1 717 494 4192
Mail: Let's Fix Your Home Privacy Office
123 Service Street
Harrisburg, PA 17101